|  FETAL BOVINE SERUM SHIPPING
& RECEIVING
All fetal bovine serums and frozen materials are shipped via overnight carriers. Packed
in an adequate supply of dry ice to remain frozen until receipt
unless otherwise specified by the purchaser. Truck shipments are
handled by experienced, refrigerated carriers and will be kept frozen
until delivered. Our guarantee cannot extend to the performance
of all delivery companies and common carriers but we will replace
and re-deliver any product that does not meet with customer approval
for any reason.
INTERNATIONAL
Our shipping rates are for the United States and its possessions.
Call Customer Service for rates on international shipping. All catalog
prices and shipping rates are quoted in U.S. funds and do not include
applicable duty, customs charges, or taxes which are paid by customer.
TCB is approved to ship fetal bovine serum, fetal calf serum and serum products to Europe under permit EU
#CA TEC 0013.
RECEIVING
All serum shipments should arrive frozen. If delays or unforeseen
circumstances cause an order to arrive partially frozen, follow
these simple instructions:
1. Allow the serum to thaw completely. A 37°C water bath
is preferred.
2. Gently swirl or shake the serum occasionally to assure a balance
of salt to protein ingredient. Avoid vigorous shaking causing
foaming.
3. Refreeze rapidly. Avoid repeated freezing/thawing.
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